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July 27, 2016 Home > CACC Employees

CACC Employees

<<<<<<<<<<<<<<< LIVE HELP IS AVAILABLE NOW >>>>>>>>>>>>>>>

(Please note that passwords cannot be reset during 'Live' chat sessions)

Central Alabama Community College began using the Ellucian Central Help Desk (CHD) on Monday, September 30.  The CHD will provide 24 hour coverage seven days a week for all IT requests, including PC issues, printing, network, and Banner user requests. To ensure that requests are given appropriate priority, users must consistently use the CHD. The use of the CHD will improve communication and the allocation of IT resources toward early resolution of IT issues.  Users may create a help desk ticket via the following means:


CHD Phone  Number:                                    855.343.9166

Local CHD Phone Number:                           4357 (HELP) or 256.215.4357

CHD Email Address:                             


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Alexander City Campus
1675 Cherokee Rd

Alexander City, AL 35010
Fax: 256-215-4244

Childersburg Campus
34091 US Highway 280
Childersburg, AL 35044
Fax: 256-378-2027
Talladega Center
1009 South Street East
Talladega, AL 35160
Fax: 256-480-2081

          Financial Data         ♦         American Recovery and Reinvestment Act        ♦        State Board Policy 304.02