Central Alabama Community College

QEP Roundtable Meeting
Non-Instructional Personnel
Alexander City Campus
July 15, 2004, 2:00 p.m., A201

Present: Curtis Smith, Wesley Storey, George Wilkinson, Brenda Croley, David Walker, Steve Lewis, Don Ingram, Michael Lovett, Dawn Kretschmann, Joan Griffin, Denita Oliver, Carolyn Ingram, Linda McGuirt, Brett Pritchard, Mary Lee Radney, Jeannie Hammonds, Bettie McMillan, Bobbie Cassady, Barbara Anne Spears

Spears gave an overview of the Quality Enhancement Plan and its purpose. She explained that the plan will take place in three phases: math in 2004-2005; English/reading in 2005-2006; and a “Student Success Center” (to be renamed) in 2006-2007. She noted that math was chosen as the first phase because the decision to implement I Can Learn had already been made prior to the selection of developmental/ transitional education for the QEP, making an initial focus on math a natural choice. She explained that the purpose of the roundtable discussions is to ensure that everyone has an opportunity to be involved in development of the QEP. She encouraged questions and comments.

Kretschmann asked if additional hires will be made in order to meet these new goals. Spears said she foresees that some hiring will take place, but the types of positions had not yet been determined. McGuirt suggested that with the new learning styles testing to be completed for every developmental/transitional student (which includes 60% of the students), it might be best to have the position of Testing Coordinator become a full-time position. Storey noted that if learning styles testing is to be completed on computer, use of lab space must be a consideration.

Discussion then centered on costs and affordability. The College has already assumed the costs of I Can Learn, some of which will be recaptured through sales of texts/software licenses. A budget must be submitted to SACS with assurances of spending; the first year’s budget is complete as it was submitted to Postsecondary in June; Mrs. Brown is working to craft the proposed budget for the following years.

Smith inquired about the location of the I Can Learn labs. The Alexander City lab will be housed in the room previously designated for EMS in the BS Building. The Childersburg lab will be housed in the room which previously housed the English writing lab, which has been moved.

Another question posed was “What are other schools doing?” CACC will be the first college in the Alabama College System to adopt the I Can Learn program. The program is used in many other colleges around the U.S. and also in some high schools.

Coach Ingram inquired about the self-paced I Can Learn software. Coaches currently receive grade updates from instructors so that they can monitor the progress of the athletes. Coach Ingram was concerned about how coaches will know if athletes are making adequate progress towards completion since reported grades may be good but could represent only one objective for the course. Spears suggested that grade report forms include a percentage of completion.

Concerns were expressed about the self-motivation and self-discipline required to complete a self-paced class. Spears noted that an instructor will be in the room with students, who are still required to attend class on a regular schedule. Student workers may also be used. Students will be encouraged to help each other and utilize collaborative learning. McGuirt noted that hands-on activities may motivate students more than sitting in class listening.

Cassady said that as switchboard operator, her role in the QEP and developmental/transitional education will be to have the knowledge to answer questions and direct callers to the appropriate location.

Pritchard said he regularly deals with questions about COMPASS and placement in developmental/ transitional classes. Students are often discouraged to learn they must test upon entry. Coach Ingram explained the method he uses to explain the developmental courses to his baseball recruits – he tells parents that since students coming to CACC come from schools ranging from small rural schools to large metropolitan schools with varying capabilities for offering courses and varying standards and requirements, the College has no way of knowing their skill level. Therefore, all incoming students are tested using a standardized measurement. Placement in a transitional course ensures that a student can begin at the necessary level to ensure success for that student. A score of 20 on the English section of the ACT will allow students to enroll directly in credit courses without taking the placement test. McGuirt said that statewide, this cutoff score is being changed to 18. Pritchard noted that ACT is experimenting with a new writing section, which could impact placement. Dual students are not affected as they do not have to take the placement test.

Spears noted that all staff members who deal regularly with students should have a positive approach to placement in developmental courses so that students will not be discouraged. Employees should not refer to classes as “remedial” and should avoid using language such as “you will go back and take …” so that students will not see themselves as failures.

Lovett said that as a grantwriter, his role in QEP will be research-oriented. He can help seek information on best practices. He could also seek possible funding sources if needed.

Library staff will also help with research. They have already worked on literature review, doing research on developmental education. Library is adding items to the collection as needed for developmental/transitional education instructors and for students. The library staff has recently subscribed to journals focused on developmental education; first issues should begin arriving in the fall. Library staff will also assist students who have no background in research. Library staff will also work to support instructors.

Storey noted that the role of the computer department would be to track students by results for evaluation purposes. Spears added that computer programmers will eventually be asked to program the student files on the AS400 in such a way that their learning styles can be added then printed on class rolls.

Hammonds noted that the Dean of Students’ office often receives calls and inquiries from parents and counselors regarding students, athletes, Ambassadors, Student Recruiters, and more. She and Dr. Graham can provide information and correct any misinformation these parents may have regarding developmental/transitional education courses.

Carolyn Ingram asked Spears to please keep everyone informed of developments. Spears asked all attending to read and keep their newsletters for reference. She also provided the web page address: www.cacc.edu/qep where all information regarding the QEP is published. Spears noted that all staff should try to keep themselves informed so that they can better assist students.

Walker said his role thus far has been to ensure the room is ready for installation of the I Can Learn software. Croley noted that many friends and parents will ask questions of CACC employees while at community functions and events; a good understanding of the QEP will help the employee to address those questions. She asked that in addition to reading the QEP newsletter, all employees should make an effort to read Dr. Cornell’s monthly newsletter so that they are aware of what is occurring at the College.

Spears noted that whenever possible, staff should try to answer questions for callers or visitors. Some discussion ensued about referral of calls to the person responsible for that area. However, if a caller is transferred several times in an effort to get to the “right” person, the caller becomes frustrated and feels unimportant. QEP newsletters are folded and punched for easy storage in a binder so that employees can use them for refererence. Joan Griffin said that the Student Services office receives many questions. Wilkinson said as he circles the campus on security rounds that he also receives many questions from students and parents. He would like to have information to provide them.

Spears said she will focus all or part of a newsletter on frequently asked questions so that employees can use that as an easy reference.

With no further discussion, the meeting was adjourned at 3:09 p.m.
 
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