Central Alabama Community College

Minutes, Roundtable Discussion for QEP
Non-Instructional Staff, Childersburg
July 9, 2004, 10:30 a.m., J101

Present: Shelia Mitchell, Leslie Reeves, Cynthia Ford, Hazel Jackson, Cindy Entrekin, Jane Boos, Phyllis Jews, Lavonne Barclay, Lesia McGaha, Tara Bradford, Dr. Jim Thompson, Dr. Melenie Bolton, Norman Coffman, Patsy Gray, Bert Sims, Barbara Anne Spears

Spears provided an overview of the Quality Enhancement Plan. Developmental education was chosen, she said, because 60% of the College’s students place into at least one developmental class. She explained that the term “transitional education” refers not only to developmental classes but to a wide range of services designed to help the underprepared student transition into a fully-prepared, motivated student. Offerings will include student seminars in study skills, time management, listening, and note-taking; tutorial services; support groups and peer mentoring; a physical location for students to gather and study; computer labs; learning styles testing and training, and more. Student progress will regularly be evaluated; use of evaluation results will be used to create positive change in the program. The focus of the QEP is to design a program to enhance student learning that will have measurable results.

The role of staff, Spears said, will be to first understand the program in order to be able to best answer student questions, since staff are often the employees who are asked questions. More importantly, staff should assist in creating positive PR for the program, since students placing into developmental courses often find that situation distressing. A positive attitude among the staff often leads to a positive attitude among students and even faculty.

Cindy Entrekin expressed concern about open enrollment of 090-level classes and asked for clarification. Spears explained that the math department on both campuses will now be using the I Can Learn software to teach 091-092, 098, 100, and 116 math. This self-paced software will allow students to complete one of these courses mid-term and begin another. Entrekin’s concern was that if the student is on a grant and has already been paid his full Pell allotment, Pell cannot pay for the additional class. Also, in classes offered during mini-terms in the past, there have been problems with Financial Aid personnel not being made aware of absences or even of enrollment or non-enrollment in courses during the second mini-term. Spears suggested a mid-term registration form that must be signed by Financial Aid personnel prior to being entered into the computer by registration personnel. This would, of course, require that mid-term registration not be allowed via the web.

Jane Boos noted that open entry will also require additional work in Admissions.

Spears noted that open entry/open exit in all developmental classes will eventually be required, as directed by the Chancellor. Dr. Bolton added that all technical programs and courses are being reconfigured into modules to allow open entry/open exit for completion of specific skills training. This type training will usually be non-credit, so it will not affect Financial Aid but will affect admissions, registration, and the business office.

Norman Coffman noted that some communication problems exist college-wide. Some departments do not know what other departments are doing, even though changes may have impact throughout the College. He suggested that the College review its information flow to ensure that information is given to everyone necessary.

Jim Thompson said that Student Support Services will continue to offer its services and work jointly with the Transitional Education division. One advantage to SSS students, he said, will be the professional tutors employed on each campus for use by SSS students. Spears said that Transitional Education will not compete with SSS but will instead work cooperatively with the federal program; all students seeking services will be asked to complete SSS paperwork. Those who do not qualify or who apply after SSS has met its maximum will be referred to Transitional Education.

Many staff members expressed concerns about developmental math students who enter CACC with no computer experience and a real fear of computers. Dr. Bolton noted that students must gain computer competency while at CACC; this use of a computerized math program should assist them in overcoming their fears and their lack of knowledge. Staff members were concerned that students would be overwhelmed. Entrekin pointed out that students will gain great confidence if they are, in fact, successful in both developmental math and use of computer skills during their period of enrollment in developmental math courses. Dr. Bolton suggested that during Orientation, students could be given the option to attend an additional session which introduces them to computer basics. She also noted that the software offers students many positive strokes, such as, “Great job! You answered that question correctly.”

Some concern was expressed about whether or not the computer program meets all learning styles. Spears explained that the program actually shows a teacher doing problems on a chalkboard; the student can also hear the teacher’s explanation. An actual teacher will also be in the classroom to answer questions or assist students in working problems.

Spears reminded staff that the transitional program will include new approaches to developmental writing and reading courses in Fall 2005; the “Student Success Center” (to be renamed) on each campus will be slated for opening in Fall 2006.

Spears asked Bradford and McGaha their perceived role for the Business Office in support of the QEP. Bradford noted that it would be their primary role to ensure funding for the QEP initiatives and take student payments. The Bookstore will sell books and software licenses.

Bert Sims noted that low-performing students who need greater remediation than what is offered on I Can Learn can get that remediation through Adult Ed. Spears noted that one math instructor in Alex City had asked in an earlier roundtable about students who are underprepared even for the lowest developmental course; she will pass this information on to that instructor. Sims would like to incorporate the information on learning styles to be used in developmental classes into his adult ed classes.

With no further discussion, the meeting was adjourned at 11:33 a.m.
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