A phone line has been established during this time for additional information or instructions on how to contact a department for assistance. Students may call (256) 794-3984 from 7:30 a.m. to 5:00 p.m. on Monday - Thursday and 7:30 a.m. to 11:30 a.m. on Fridays.
Moodle and Student Email
IT staff are available to provide support to students having trouble accessing Moodle or student email.
Please submit requests to firstname.lastname@example.org or by use the IT Helpdesk ticket system on the website. Please contact your instructor with class-specific questions.
Through the MyCACC portal, students may view their schedule, access personal and financial aid information, make payments, request transcripts, and more.
Withdrawal from Classes
Advising for Summer and Fall
For advising for Summer and Fall Semesters, please contact your faculty advisor via email. Advisor email addresses may be found using the CACC Directory on the website.
Applications for Admission may be submitted online.
Contact Enrollment Services at email@example.com for assistance.
The Library is an Alabama Virtual Library partner, and access to online materials will remain available to students through that online platform.
Digital Access to Textbooks
Red Shelf is offering free digital access to textbooks. You can find more information about this service at Red Shelf’s website.
Disability Services Office
With the transition of traditional classes to online/remote classes beginning March 23 - April 3, if you have a documented disability and have not requested reasonable accommodations prior to this transition, please feel free to reach out to the appropriate ADA Coordinator for your campus or site for assistance and guidance.
Alexander City Campus/Pratt’s Mill Center
Tiffanie Character firstname.lastname@example.org
Childersburg Campus/Talladega Center
Leslie Mitchell email@example.com
CACC Email Issues
If you are unable to access your CACC email, please submit a ticket to the helpdesk and include your student ID number and your personal email address so we can correspond with you through your personal email as we attempt to resolve the issue. Thanks! IT