Do I need an appointment to see Financial Aid?
No. Regular operating hours are 7:30 a.m. to 5 p.m. Monday through Thursday and from 7:30 a.m. to 11:30 a.m. Friday in the Fall and Spring. During the Summer, the operating hours are 7:00 a.m. - 5:30 p.m. Monday through Thursday and closed on Friday. However, during peak times, hours may be adjusted to expedite the processing of student files. Lines may be closed at an appropriate time to avoid excessive wait times and allow the service of students by the published closing time. In addition, the office will be closed during holidays determined by the College.
What are the Financial Aid Office Hours?
Regular operating hours are 7:30 a.m. to 5 p.m. Monday through Thursday and from 7:30 a.m. to 11:30 a.m. Friday in the Fall and Spring. During the Summer, the operating hours are 7:00 a.m. - 5:30 p.m. Monday through Thursday and closed on Friday. However, during peak times, hours may be adjusted to expedite the processing of student files. Lines may be closed at an appropriate time to avoid excessive wait times and allow the service of students by the published closing time. In addition, the office will be closed during holidays determined by the College.
I know I won’t qualify for a Pell Grant. Do I still need to complete the FAFSA application?
Yes, especially if you are interested in Federal Direct Student Loans, Federal Work-Study, or a CACC scholarship.
What type of aid does CACC offer?
CACC offers, to those who qualify, the Federal Pell Grant, Federal Student Loans, Federal Parent PLUS Loans, Federal Supplemental Education Opportunity Grant, Federal Work-Study, Alabama State Grant, VA Benefits, Institutional Scholarships, and other opportunities as they become available to our students.
What is my student A#?
An A# is a student’s assigned CACC Student ID number. You will receive an email with you’re A# from the Financial Aid Office once we receive your FAFSA and/or once you have submitted an application for CACC admission.
How is my financial aid affected if I withdraw from classes?
Your financial aid offer may be reduced if you fail to begin attendance in classes, withdraw from classes prior to the Pell Recalculation Date/Freeze/Census (typically 10 business days after the term begins), and/or enroll for classes not required for your declared major. You may be obligated to repay the difference between the amount of funds offered and the amount recalculated. Additionally, if you do not successfully complete your full period of enrollment (either completely withdraw or do not pass at least one class that spanned your entire enrollment period), you may owe a repayment to the U.S. Department of Education and/or CACC. The amount of the repayment is determined by the Federal Return of Title IV Funds calculation. Note: withdrawing/dropping classes/ failure to pass classes may also affect your Satisfactory Academic Progress (SAP) and cause you to lose your eligibility to receive financial aid.
When do I apply for financial aid?
You need to apply for financial aid using the Free Application for Federal Student Aid (FAFSA) every year at FAFSA.gov. Please keep deadlines in mind. Each year the FAFSA opens on October 1 for the following Fall. For example: If you plan to attend in the Fall 2021, Spring 2022, or Summer 2022, the 2021-2022 FAFSA opened October 1, 2020. The 2022-2023 FAFSA for Fall 2022, Spring 2023, and Summer 2023 will open October 1, 2021.
Is there a deadline to apply?
CACC’s priority date is June 1 for the upcoming school year. To ensure financial aid processing before classes begin, the FAFSA must be completed at least 15 business days before the first day of the semester, and all verification documents must be received at least 10 business days before the first day of the semester. Note: Fall registration is the most active; therefore, your paperwork should be submitted as close as possible to the deadline to avoid having to pay your student account balance.
What is CACC’s school code?
001007 – This school code is used for ALL campus locations even though the code description is the Alexander City campus.
How do I apply for federal financial aid?
Complete the Free Application for Federal Student Aid (FAFSA). Be sure to add the CACC’s college code (001007), so your application will be sent to the CACC Financial Aid Office. Follow up on your CACC email account, the email listed on your FAFSA, and/or OneACCS approximately 5-7 business days after completing your FAFSA to see what requirements, if any, are needed. All submitted documents requested will be reviewed and any necessary corrections made. Once all financial aid and admission requirements are complete and your award is processed, you will receive, if eligible, an Offer of Financial Aid email notification to your CACC email. You may continue to check OneACCS for your offer by clicking on Student > Student Landing Page > Financial Aid Dashboard > Award.
How do I or my parents electronically sign the FAFSA?
Each person who will sign the FAFSA electronically, will need to create an FSA ID online. Check out this video for more information.
I’m not comfortable completing the FAFSA online. Can I apply another way?
The online application process has been simplified and is user-friendly. If you don’t have access to a computer, there are computers available for use on all Central Alabama campuses or at your local public library. Paper copies are available by calling 1-800-433-3243. You must mail paper applications to the Federal Student Aid Program address provided in the paper application information. Paper applications will have an extended processing time with the US Department of Education.
My parents are divorced. Whose information do I need for the FAFSA?
The parent you lived with the most during the past year should complete the FAFSA with you. If you lived alone or lived equally with each parent, use the information of the parent who provided you with the most financial support. (It does not make a difference which parent claimed you as a dependent for tax purposes.) Also remember, if the parent you lived with has remarried, you will need to enter the stepparent’s personal and tax information. Click this link for additional information - https://studentaid.gov/sites/default/files/who-is-my-parent.png
I do not live with my parents, and I pay my own living expenses. Can I apply without my parent's income?
Unless you can truthfully answer “yes” to at least one of the dependency questions on the FAFSA, the Federal Government requires you to enter your parent’s personal and tax information. Click here for more information.
I do not work, and my parents do not file a tax return because they receive Social Security benefits. How do I answer the tax questions?
If there is no income earned from work and Social Security benefits are untaxed, answer tax-related questions as “Not Filing a Tax Return” with zero income.
What if I live with my grandparents or someone else who is not my parent?
If you are in this situation, please contact the CACC Financial Aid Office at email@example.com to set up a meeting so that we can assist you through the financial aid process. Click here for more information.
What is the IRS Data Retrieval Tool?
Students and parents who have completed their tax returns may be eligible to use the Data Retrieval Tool (DRT) and transfer tax information directly into the FAFSA. The DRT is the easiest way to provide your (or your parents’/spouse’s) tax information on your FAFSA. The DRT accurately enters your tax information into your application. There are some situations where an applicant will not be eligible to use the IRS Data Retrieval Tool. The IRS Data Retrieval Tool (IRS DRT) allows students and parents who filed a U.S. tax return with the Internal Revenue Service (IRS) to access the IRS tax return information needed to complete the Free Application for Federal Student Aid (FAFSA®) form by transferring the data directly into their forms. Students or parents who are married and filed as “Married Filing Separately,” are married and filed as “Head of Household,” or filed a Puerto Rican, foreign tax return, or an IRS Form 1040NR or 1040NR-EZ aren’t eligible to use the IRS DRT and will need to enter their tax return information manually.
How do I get a copy of the Tax Return Transcript?
The most convenient way to get your Tax Return Transcript is from the IRS website.
Why was I selected for verification?
The Federal Processing Center randomly chooses applicants and requires the College to verify the information provided. Again, it is a random process and does not necessarily mean anything is wrong. If selected, no financial aid offer will be made until verification is complete.
How will I know how much I will receive in Financial Aid?
Financial Aid Offer notifications post in your OneACCS account. Check OneACCS > Student > Student Landing Page > Financial Aid Dashboard > Award Offer.
Do I have to attend full time to receive Pell Grant funds?
Full-time enrollment is not required to receive Federal Pell Grant funds. If attending less than full time in your program of study, your award will decrease accordingly. However, if your EFC is very high, you may not be eligible unless enrolled full time.
Do I have to attend full time to receive Federal Direct Student Loan or Federal Direct Parent PLUS Loan funds?
Full-time enrollment is not required to receive Federal Direct Student Loans or Federal Direct Parent PLUS Loan funds; however, you must be attending at least half time (6 credit hours in your program of study) at the time of your disbursement to receive student loans funds. If attending less than full time in your program of study, your award may decrease accordingly based on your unmet need within your cost of attendance.
When can I purchase books with my financial aid or scholarship money?
Bookstore purchases can be charged to your financial aid typically 10 days before the first day of class. CACC utilizes an online bookstore. If eligible, a book voucher will be sent to your CACC email account from BNC Services. In most cases, the bookstore has a free shipping period which begins the week prior to the start of and the first week of class of the full-term semester. Please be sure to check your spam/junk mail folder, as this is not a CACC email sender. At the start of classes, aid will be adjusted based on initial attendance verification provided by instructors during the first week of classes.
Have you received my FAFSA application?
You may view your CACC financial aid status on OneACCS. Check OneACCS under Student > Student Landing Page > Financial Aid Dashboard > Requirements. Be sure to choose the correct aid year. Make sure to complete any requirements listed as unsatisfied so that your aid may be processed. Please note: All financial aid and admission requirements must be complete before a financial aid offer will process and post to a student account.
Will financial aid pay for a mini-term class?
Mini-terms may or may not be covered by financial aid depending on the date you register for the course. Financial aid authorizes disbursement to the student account based on enrollment as of the Pell Recalculation/Financial Aid Enrollment Freeze/Census date. This date will be approximately 10 days after (and not including) the first day of full-term classes. Please note: If the date falls on a holiday, weekend, or a day that the college is closed, the freeze will occur the next business day. The date is a snapshot of the student’s enrollment for the term and aid authorizes for disbursement based on enrollment on this date.
How and when is financial aid offered?
The offered amount posted on OneACCS is for the academic school year (August-July). Pell Grant offers are automatically accepted and assume full-time enrollment (12 or more credit hours) and are decreased accordingly for any status below full time. If enrolled during the Fall and Spring terms for less than full time, the difference will be available for use in the Summer semester. Federal Student Loans are offered and should be accepted or declined by the student. A student may make an additional loan request by completing the Additional Direct Loan Request Form at CACC.edu > Financial Aid > Forms > (Choose the aid year) Forms. You may check OneACCS > Student > Student Landing Page > Financial Aid Dashboard > Award Offer to review the financial aid offer.
Will I have financial aid for the Summer semester?
Pell-eligible students making Satisfactory Academic Progress may receive up to 50% of the initially-scheduled award (full-time amount awarded for Fall and Spring). Students must be enrolled at least half-time (6-8 credit hours) in the program of study during the Summer term to receive additional funds. If a student has not used all of the initially-scheduled offer, the rest of the scheduled offer will be used first. If less than 100% of the scheduled offer remains, then the remainder and part of the additional 50% will be used. Below are some examples for a student who is eligible for $4,000 for the year.
If a student enrolled full time ($2,000) in the fall and three-quarter time ($1,500) in the Spring, funds ($500) from the initially-scheduled award would remain. If enrolled half-time in the Summer, the student would be eligible for $1,000. The Pell payment would include the remaining amount of the initially-scheduled award ($500) plus additional year-round funds ($500).
If a student attends full time in the Fall and Spring, no Pell funds from the initial schedule award would be remaining. But, the student could receive Year-Round Pell funds so long as the student registers for at least six credit hours. Remember that aid will continue to be prorated based on enrolled and attended hours. All Pell Grant funds received, including additional funds beyond the initially-scheduled offer, must be counted towards the student’s overall lifetime eligibility limits.
What if I have funds remaining after charges (tuition, books, etc.)?
Remaining funds should begin to be direct deposited or mailed approximately two weeks after the drop/add period ends. Students may sign up for direct deposit by the date the CACC Business Office provides to students. Financial Aid paper checks are mailed to the mailing address in the OneACCS system that has been listed in the Office of Enrollment Services. It is recommended to ensure that you have the correct mailing address prior to the start of each term. To update your address, please contact firstname.lastname@example.org for instructions.
What is an Indirect Title IV Authorization?
All federal financial aid is Title IV funding. The Title IV Authorization allows you to accept or decline the authorization to allow your financial aid to apply for all charges on your student account and, if eligible, use your financial aid to pay for books in our online bookstore. Students who choose to decline the authorization will not be eligible to receive a book voucher using federal financial aid and may owe a balance to the student account after a refund has been processed. Declining the authorization of your federal aid status you do not wish for your aid to cover any non-institutional charges such as fees or bookstore charges.
I see a negative balance amount (example: -$706) on OneACCS. What does this mean?
This is the amount of your credit balance. The Business Office begins issuing refund checks approximately two weeks after the drop/add period ends for the semester.
Can I pick up my financial aid check?
No. It is College policy that all checks are mailed or funds direct deposited.
When will Pell Grant/Loan checks be deposited or mailed?
The first credit balance checks are issued approximately two weeks after the drop/add period. After this initial disbursement, credit balance checks are typically, issued by the Business Office weekly. Per federal regulations, first time loan borrowers who meet the federal requirements for disbursement will have a 30-day disbursement delay. In addition, federal student loan borrowers who meet the federal requirements who have a one-term only loan will receive loan payment in two equal disbursements during that term.
What if I don’t receive my check?
You should wait 14 business days from the date your check mailed. This is to allow sufficient time for the Post Office to deliver the check or for the check to be returned to the College if the check was undeliverable. Once 14 business days have passed, please contact the Business Office if you would like to request a stop payment on your check and have another check issued. Please note, once a stop payment has been issued, that check is null and void. We encourage students to use direct deposit rather than a mailed paper check by logging into OneACCS > Student > Student Landing Page > Make Payment to create a profile.
Why is the amount of my check incorrect?
Several issues may have caused your check amount to be reduced. If your class attendance has not yet been reported by instructors, funds are reduced. Enrollment in a course outside of your degree program could cause your funds to decrease. Also, if you are taking a class that begins later in the term (Mini II), your award will be reduced until you start attending that class and attendance is reported.
Does CACC accept Direct, FFELP, PLUS or Stafford Loans?
Yes, CACC participates in the Federal Direct Stafford Loan program for students and the Federal Direct Stafford Loan PLUS program for parents, but does not participate in private loans.
Do I need to complete the FAFSA application even though I am going to get a loan?
Yes, a completed FAFSA application is important for those interested in a federal loans, scholarship or Federal Work-Study.
If I withdraw from a class, how will it affect my financial aid?
Withdrawing before the freeze/census date or completely withdrawing from the College before the 60% date could cause your award to decrease, thereby possibly creating a balance on your account due to unearned money. Withdrawing from classes will also affect your SAP, potentially causing you to lose your financial aid eligibility. It’s best to talk with someone in the Financial Aid Office before you withdraw from a class or completely withdraw.
What is Satisfactory Academic Progress (SAP)?
Satisfactory Academic Progress (SAP) is defined as the successful completion of coursework toward an eligible certificate or degree. Federal regulations require the Financial Aid Office to monitor the academic progress of students receiving financial aid. You may view the SAP policies online CACC.edu > Financial Aid > Financial Aid Forms > click the year you plan to attend. You may view your SAP status on OneACCS > Financial Aid > Financial Aid Status
Why does my eligibility status show “warning?”
If you fail to achieve the required cumulative GPA or do not successfully complete the required percentage of hours, you will be placed on financial aid warning for one semester. You can still receive Pell funds in your warning semester. The warning will be lifted in a subsequent term if you attain the required cumulative GPA and successfully complete the required percentage of hours. If you do not achieve required SAP, you will lose your eligibility. However, you may appeal by the following: CACC.edu > Financial Aid > Financial Aid Forms (for the requested year) > Satisfactory Academic Progress (SAP) Appeal Request.
I am on “warning” or financial aid academic plan. Can I register early for classes?
Your financial aid (Pell Grant or loan) cannot be applied until grades have officially posted for the classes you are currently taking and until your SAP is re-evaluated. Of course, if you want to register before grades are officially posted, you can register and make payment. If you are meeting SAP after grades post, your aid will apply to your student account charges.
Why is my eligibility (SAP) status showing MAX or MTHMX?
Per federal regulations, you have one-and-a-half times the length of your chosen program to complete it. Once you reach this maximum time frame, MAX will appear as your eligibility. If you are unable to complete your degree within the maximum time frame, MTHMX will appear as your eligibility. Students with MAX or MTHMX statuses are not eligible to receive federal financial aid.
How does the appeals process work?
If a student failed to make SAP (GPA, PACE, GPAPCE) or has reached maximum time frame (MAX or MTHMX), the student may file an appeal by submitting a Satisfactory Academic Progress Appeal Request Form and submit any required supporting documentation to the CACC Inceptia Satisfactory Academic Progress portal. This portal is listed at CACC.edu > Financial Aid > Financial Aid Forms> (Choose the year) Forms > Satisfactory Academic Progress (SAP) Appeal Request. You will need to select the provided link to access the SAP Advisor. If an appeal is approved, be sure to follow all instructions of the appeal decision. Incomplete appeals will not be reviewed. Please note that there is not an appeal for the Pell Lifetime Eligibility Usage.
How do I find out the results of my appeal?
Appeal decisions post in OneACCS. View the decision under Student > Student Landing Page > Financial Aid Dashboard > Notifications. You can also view your current status by selecting the Satisfactory Academic Progress menu item across the top of the page. Approved students will be sent an email with information required for the approval.
Will it help my eligibility (SAP) if I bankrupt a semester?
Filing academic bankruptcy will not improve your SAP. If you are interested in academic bankruptcy, please visit the Student Services Office or reference the CACC catalog (LINK TO CATALOG) for this information.
What is Pell Grant Lifetime Eligibility?
The maximum Pell Lifetime Eligibility a student is eligible to receive is limited to 12 full-time semesters (six years) or 600%.
How do I find out how much of my Lifetime Eligibility I have used?
To find out the amount you have used, visit the National Student Loan Data System. If you have questions about the percentage used, please call the U.S. Department of Education at 1-800-621-3115.
What is Federal Work-Study?
The Federal Work-Study Program provides part-time jobs for students with financial need and allows students to earn money to help pay for any additional educational expenses. The program encourages community service work and provides possible work related to fields of study.
As a Federal Work-Study student, how much do I earn an hour?
Your hourly wage will be at least the current federal minimum wage. The current rate of pay is $10.40/hour. (NOTE: This rate is subject to change.)
As a Federal Work-Study student when will I get paid?
Students are paid at the last working day of the month.
Are work-study jobs on campus or off campus?
Both. If you work on campus, you will work in one of the departments at CACC. If you work off campus, your employer will typically be a nonprofit organization or a public agency, such as a public elementary school, United Way, Boys and Girls Club, local Career Center, or the Red Cross, etc.
How many hours may I work?
The number of hours will be determined once hired based on remaining need and the departmental needs. The FWS contract will have the assigned department, the rate of pay, the number of hours eligible to work and the contract length. The student and the student’s supervisor will determine the student’s work schedule. A student may never work during a scheduled class time even if the class has been cancelled for that day. Students can typically work up to 7 hours a day and an overall total of 19 hours per week based on eligibility.
When may I work?
Students can work only during the dates listed on the contract. Students cannot work during scheduled class times, even if the class has been cancelled for that day.
Does CACC have a statement of nondiscrimination?
Yes. It is the official policy of the Alabama Community College System and Central Alabama Community College that no person on the basis of race, color, disability, sex, religion, creed, national origin, age, or other classification protected by law be excluded from participation in, be denied the benefits of, or be subject to discrimination under any program, activity, or employment. Furthermore, no qualified individual with a disability shall, on the basis of disability, be subject to discrimination in employment or in connection with any service, program, or activity conducted by the College. More information is located at CACC.edu. > About > Title-IX. Inquiries related to this policy may be directed to the following:Student Contact: Dr. Bryan Johnson CACC Title IX Coordinator 1675 Cherokee Road Alexander City, AL 35010 Phone: 256-215-4273 Email: email@example.comEmployee Contact: Tina Shaw CACC Title IX Coordinator 34091 US Highway 280 Childersburg, AL 35044 Phone: 256-378-2010 Email: firstname.lastname@example.orgRegion Four Office of Civil Rights: U.S. Department of Health and Human Services Sam Nunn Atlanta Federal Center Suite 16770 61 Forsyth, St. S. W. Atlanta, Georgia 30303-8909 Phone: 800-368-1019 Fax: 404-562-7881 TDD: 800-537-7697
Who would I need to speak to about applying for a work-study position?
Contact the Financial Aid Office at email@example.com.
How much is tuition and fees?
The current tuition and fee rates, along with other charges, fines, and fees are located in the CACC Catalog (CATALOG PAGE LINK). Currently, for the 2021-2022 academic year, the tuition and required fee rate for a 1 credit hour course is $164.00 plus an additional a $5.00 per semester access fee for an in-state student. Some courses and or degree programs may have additional fees added to a student’s account. In-State Rate - $164 per credit hour In-State Rate includes tuition ($123/credit hour), Facility Fee ($9/credit hour), Technology Fee ($9/credit hour), Reserve Fee ($1/credit hour), Building Fee ($12/credit hour), and an ACCS Enhancement Fee ($10/credit hour). Out-of-State Rate - $287 per credit hour* *Out-of-State Rate includes tuition ($246/credit hour), Facility Fee ($9/credit hour), Technology Fee ($9/credit hour), Reserve Fee ($1/credit hour), Building Fee ($12/credit hour), and an ACCS Enhancement Fee ($10/credit hour).Note: Tuition and fees are subject to change by approval of the Alabama Community College System Board of Trustees.Credit Hours Per Semester 2021-2022 Tuition Rate Per Credit Hour Access Fee Approximate Semester Total12 Credit Hours (Full Time) $164.00 (In-State) $5.00 $1973.0012 Credit Hours (Full Time) $287.00 (Out-of-State) $5.00 $3449.00
What do I owe/how much are my classes?
If you have registered, tuition and fees will show on your OneACCS account. You may also look on OneACCS to see if you have any financial aid authorized to your account. Please check OneACCS > Student > Student Landing Page > Make A Payment
How do I make a payment?
Please log into OneACCS > Student > Student Landing Page > Make a Payment
How do I see if I am getting a refund?
Please log into OneACCS > Student Landing Page > Make Payment. Once you are on the Make Payment screen, click the semester that you are wanting to view. If your balance due shows a negative amount (example: -1000.00), this may be the approximate amount of your refund. Please Note: This amount could change if all tuition and fees are not on the student account and bookstore charges have not imported in the system from the Bookstore, if applicable.
What is the Cost of Attendance at CACC?
Click here for CACC’s Cost of Attenance
Why does the Cost of Attendance show more than Tuition and Fees?
The Cost of Attendance (COA) allows for the approximate housing, food, books, transportation, and personal expenses in addition to your tuition and fees. Only tuition and fees are billed to your CACC student account. Housing, food, books, transportation, and personal expenses are not billed by CACC. Books are an exception if are purchased by using a CACC book voucher in our online bookstore, your student account will be charged. The COA allows students an approximate total budget of possible expenses associated with attending CACC.