I don't have a computer at home. How can I take online classes?
Below is a list of information publicly available to assist anyone impacted by shutdowns from COVID-19. The Central Alabama Community College and the Alabama Community College System (ACCS) does not endorse, nor receive any benefit from the companies listed. Devices from Comcast Internet Essentials If you are or if you become an Internet Essentials customer, you have the option to purchase a laptop or desktop computer for $150.00. Each eligible family may purchase up to five (5) devices.
What if I don't have internet at home? How can I do my work?
AT&T
AT&T will provide unlimited AT&T mobile data for the next 60 days. AT&T will not terminate the service of any wireless customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic. Public AT&T Wi-Fi hotspots will be available for anyone.
T-Mobile / MetroPCS
T-Mobile will provide unlimited data for all customers with data plans for the next 60 days (excluding roaming). T-Mobile customers will receive an additional 20GB of mobile hotspot and tethering service for the next 60 days.
Sprint
Unlimited data for all customers with data plans for the next 60 days at no extra cost beginning 3/19/2020. An additional 20GB of mobile hotspot data per month for 60 days at no extra cost. Customers (with mobile hotspot-capable handsets who don’t have mobile hotspot on their plan) will now receive 20GB per month for 60 days (a minimum of two bill cycles) at no extra cost. Sprint will not terminate service if they are unable to pay their Sprint bill because of the coronavirus, and will waive late fees incurred because of economic circumstances related to the pandemic.
Who do I contact if I am having trouble logging in?
Contact helpdesk@cacc.edu or call 256-234-6346 from 7:30 a.m. to 5:00 p.m. on Monday- Friday, and 7:30 a.m. to 11:30 a.m. on Fridays.
I'm worried about failing/doing poorly if classes are online. Who do I contact?
Stay in contact with your instructor for support. If you have a documented disability, you may contact the ADA Coordinator for assistance. In addition, students who qualify may receive academic assistance through Student Support Services. Academic Success Coaches are also available through the Student Services Office, email student_services@cacc.edu for assistance.
I don't have the textbooks I need at home. What do I do?
CACC and the ACCS does not endorse, nor receive any benefit from the companies listed.
VitalSource Helps
Is a program designed to support students who may have lost access to course materials due to a college moving to distance-learning to prevent the spread of COVID-19. This program is made possible by the leading publishers and campus retailers in US higher education. The program offers free access to tens of thousands of ebooks to Spring semester students and instructors at impacted 2 and 4-year non-profit institutions in the US.
Do I have to login at my scheduled meeting time?
Please reach out to your instructor through Moodle or CACC email for directions on class attendance and class meetings for the remainder of the semester.
Am I allowed to come to campus?
Most student services are available remotely. All CACC locations are currently closed; however, parking lots next to the administration buildings at all locations may be used for WiFi connections.